Caintè partnered with Webux to refine their digital customer experience. Our focus was on enhancing engagement and streamlining the path to purchase for their loyal customer base.
Caintè experienced stagnant order growth despite high brand affinity. The challenge lay in optimizing the path from "add to cart" to "checkout completion."
We executed a conversion-focused audit and implemented a series of A/B tested checkout enhancements and automated post-purchase recovery flows.
Increase in Orders (YoY)
Average Order Value Uplift